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A Message from the CEO

President's Message

Ann South

Ann M South

President/CEO

Welcome to Novartis Federal Credit Union
A message from President/CEO Ann M. South
 

Novartis Federal Credit Union has a very proud heritage, celebrating over 70 years as a safe and sound federal credit union. Today, Novartis FCU is over $130 million in assets strong with more than 5,500 members. You, our member, make Novartis FCU what it is. As a federally insured financial cooperative, Novartis FCU is entirely member-owned and returns retained earnings back to its membership in the form of competitive loan rates and deposit-shares dividends, low or no service fees, and continuously improving member-centric services. 

 
As your choice for competent financial services, Novartis FCU aims to continue to deliver upon maximizing your member relationship and ensuring premier member services for you and our entire Field of Membership consisting of employees, contractors and family members of Novartis spanning worldwide. Novartis FCU continues to work diligently to provide convenient Member Service Centers in our tight-knit community, deliver secure and efficient electronic services and state-of-the-art ATMs to better serve you, our member-owners. Novartis FCU also offers personal wealth management services and affordable property and casualty insurance offerings. Novartis FCU is financially healthy while continuing to build enhanced capital reserves through net retained earnings to further ensure a continued financially safe and sound organization for our future members.
 
Leading your credit union are the Board of Directors, other appointed Volunteers, and the Management Staff. I report directly to the entire Board of Directors, comprised of member-owners like you, who volunteer much time and talents to ensure Novartis FCU is the best federal credit union it can be for other member-owners. These Board Members consistently represent the best interests of the entire membership and do not receive any monetary compensation for their volunteered services in an organizational governance role. Your current Board of Directors are: Mike Haltolski, Chair; Frank Unger, Vice-Chair; myself, Ann South, Treasurer; Lorraine Gaglioti, Secretary; Art Belfiore, Credit Committee Chair; Doug Morgan, Supervisory Committee Chair; Maureen Crowe, Member; JamesJon Lawton, Member. And Mark Anderson, Member.  Assisting the Board of Directors is the all-volunteer and Board-appointed Supervisory (Audit) Committee of: Donna DelVecchio and Probal Mookerjee, led by Doug Morgan, Chairman. Our Loan Review Committee is monitored and supervised by our all-volunteer Credit Committee: Art Belfiore, Chair; Arlene Hirst, Member; Jenney Bencivengo, Member; Giovanna Gonzales-Castro, Member and Ruth White, Member.
 
The Senior Management Team reports directly to me and takes superb care of the various daily operations to maintain premier service to you. My current senior leadership team consists of Linda Rheiner, Vice President of Operations; Sandra Mullins, Vice President of Administration; and Shannon Frega, Director of Finance.
 
Let us know how we are doing in serving you, our member-owners. You are welcome to contact your Board of Directors or me by e-mail at 
Info@NovartisFCU.org.
 
Novartis FCU Federal Credit Union is here for you. Our passionate pledge to you is that Novartis FCU is a member-centric organization: every Novartis FCU volunteer and employee is focused on serving and helping members. We do what is best for you as our entire membership, every day in every decision we make because we want to help you be financially secured.
 

Ann M South

President/CEO

Novartis Federal Credit Union