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March 23, 2020

Message from the President/CEO :

Like many of you, we are all watching the developments of the Coronavirus (COVID-19) pandemic unfold with feelings of uncertainty and uneasiness. We share your concerns and want to assure you that Novartis Federal Credit Union is committed to the safety and well-being of our members and employees. As such, we are closely monitoring the latest reports regarding the Coronavirus from the Centers for Disease Control and Prevention (CDC) and local health officials.

To protect the health and safety of our members and employees, and prevent the spread of the Coronavirus, we have taken the following precautionary measures:

Campus Branch 315 closed

Ridgedale Office: 10:00 am to 2:00 pm drive thru and by appointment only for select in branch transactions.

As always, we encourage you to access your account 24/7 using our online banking, mobile app, Shared Branching and ATM’s.

I would, as always, like to thank you for your business and placing your trust in the credit union. These are challenging and unprecedented times. If we take the necessary precautions, I am confident that we will overcome this together.

Linda L Rheiner,

President & CEO

Other options to access your accounts and cash:

Online banking is available 24/7. To enroll in Online banking, CLICK HERE for step by step directions.

Mobile Banking: Download the Touch Banking app on your smart phone. You must be enrolled in online banking to use mobile banking. For more information CLICK HERE.

ATM access: We have 55,000 surcharge free ATM machines, for an ATM near you, CLICK HERE.

Shared Branches: CLICK HERE for a list of participating shared branches.