Account Compromised

ACCOUNT OR CARDS COMPROMISED

 

What should I do if my Credit Union accounts become compromised?

If you think that any of your Novartis FCU accounts or cards have been compromised in any way please take these steps:

ACCOUNTS: Savings, Checking, Money Market, etc…

  • Email us at [email protected]  Please include your name, best phone number to reach you, best time to reach you , and in the subject line put: Account Comprised: Your Last Name
    • NOTE: Do not include any account numbers or your social security number in the email.
  • Call us at 973-947-1000 option 4 Monday through Friday between 8:30 a.m. and 5:00 p.m.

We will work with you to take the steps towards account recovery.

VISA CREDIT CARD: Lost, Stolen, or used without your consent, call 800-449-7728 24/7/365

VISA DEBIT CARD:  Lost, Stolen, or used without your consent, call 800-449-7728 24/7/365

 

We are convenient. fast. friendly.